Support & Logistics
Extending the life cycle of your custom training solution
Commitment to our customers reaches beyond the delivery of training systems
Our dedicated customer support team takes pride in partnering with the customer to ensure that both trainer performance and system availability are maintained at the highest level. In conjunction with local contractors, Amel can provide a complete engineering/procurement/construction (EPC) management service in cases where either a new training centre is required or an existing facility needs renovation.
This total turnkey approach ensures single-point responsibility for building readiness in time for system installation. Enhanced training packages can also be tailored to suit the requirements of customer-designated personnel, such as system maintenance staff and individual end-users, for in-trainer operation from scenario development through to performance assessment.
Get the Support You Need to Run an Efficient Training Solution
Amel Defense provides a variety of support service including security aspects of the training centre which can also be addressed, including both internal and external CCTV surveillance, biometric scanners, swipe cards and more. Amel’s expert pool of resources extends across a wide range of support services including initial and in-service training for instructors and system administrators.